Privacy Policy

XR Studio (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, contact us, or otherwise interact with our services.

1. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, and message content when you submit our contact form or otherwise reach out to us.
• Business information — such as company name, project details, and other information you choose to share about your needs.
• Usage and device data — such as IP address, browser type, device information, pages visited, and referring URLs, collected automatically when you browse our website.
• Communications data — records of emails, calls, or messages you exchange with us, including text message opt-in and consent information when you agree to receive SMS communications.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide our services
• Communicate with you about projects, proposals, and support
• Send service-related or marketing messages you have opted in to receive, including SMS where applicable
• Improve our website, services, and user experience
• Comply with legal obligations and protect our rights

3. How We Share Information

We may share information in the following categories of circumstances:

• Service providers — vendors who help us operate our website, host infrastructure, process emails, or provide analytics, under appropriate confidentiality obligations.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, where permitted by law.
• Legal requirements — when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of XR Studio, our clients, or others.
• With your direction — when you ask us to share information or otherwise consent to disclosure.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

4. Text Messaging

If you provide your phone number and consent to receive text messages from XR Studio, we may use that number to send you project updates, appointment reminders, or other communications related to our services. Message frequency may vary. Message and data rates may apply. You can opt out at any time by following the instructions in the message (such as replying STOP) or by contacting us.

Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

7. Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. You may also unsubscribe from marketing emails or opt out of SMS messages as described in those communications.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

10. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when changes were last made. Continued use of our website or services after an update constitutes acceptance of the revised policy, where permitted by law.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

XR Studio
295 Madison Avenue, 12 floor
New York, NY 10017
(781) 394-9653
[email protected]